At Blackline Motors, we are proud to offer an extensive and diverse selection of high-quality, pre-owned cars and vans in Oldham, Greater Manchester. With years of experience in the automotive industry, we specialize in providing reliable, well-maintained vehicles to meet a variety of needs and budgets.

Our dedicated team is passionate about delivering exceptional customer service and ensuring that you find the right vehicle for you. We understand that buying a car or van is a significant decision, which is why we take the time to offer expert advice and guidance, helping you make an informed choice. Whether you're a first-time buyer or an experienced car owner, we are here to answer any questions and offer support throughout the entire process.

At Blackline Motors, customer satisfaction is at the forefront of everything we do. From the moment you step into our showroom to after-sales support, we are committed to providing a seamless and stress-free experience. Our goal is to ensure that every customer drives away confident in their purchase.

If you have any queries or need assistance in finding your ideal vehicle, don't hesitate to get in touch with our friendly team.

Complaints

There are several ways to make a complaint. You can contact us on the phone or face to face, or you can send your enquiry to us in a letter or an email to blacklinemotors@hotmail.com. Upon receipt, we will refer your complaint to the individual/department best equipped to respond to your complaint.

Your complaint will be thoroughly investigated, we will provide you with the outcome of such investigations as soon as possible (please allow 7-10 working days for a formal written response). Where appropriate, you will receive details of any proposed action to resolve the reported issues and if necessary, you will be given an apology.

If you are not happy with our response, and you are an eligible complainant, you can escalate your complaint to the Financial Ombudsman, you must do so within six months of the date of the final response letter.

You can contact them:

·       By phone: 0800 023 4567

·       By post: The Financial Ombudsman Service, Exchange Tower, London, E14 9SR.

·       By Email: complaint.info@financial-ombudsman.org.uk