Blackline Motors
Customer reviews of Blackline Motors
At Blackline Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Awful experience
By Anonymous on 11 March 2024 | Purchase not verified
Awful company to deal with. Asking basic questions about the car (normal questions such as MOT, recent service, etc) for them to get funny and start swearing at you. Lucky escape tbh after reading other reviews
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5
Horrendous!
By Jane L on 11 March 2024 | Purchase not verified
Completely dishonest, unprofessional set-up who think it's ok to sell cars with developing faults at the time of purchase, provide questionable MOT results, and then refuse to accept liability. If only their premises looked like their website conveyed; dilapidated, run down office managed by immoral staff. Avoid at all costs.
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5
Don’t buy from these !
By Customer C on 26 February 2024 | Purchase not verified
Shocking experience when i was asking questions about buying a car over the phone and told he didn’t need the reg of my part exchange when asking for a price then rudely laughed and hung up the call ! Terrible customer service very rude
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5
DO NOT USE! Couldn't get holding fee back
By Anonymous on 09 November 2023 | Purchase not verified
I paid £150 holding fee so they would not sell the car. I told them on the same day as I test drove it that we did not want the car, but yet 2 weeks later, I have not received my money back.
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5
Do not buy from here untrustworthy
By Rachel H on 09 November 2023 | Purchase not verified
Do not buy from this place! Purchased a car and within 2 days of having warning lights popped up and it’s in a bad condition. When I was told it’s in good working order when purchasing it. Now I have a car which isn’t drivable and very unsafe to use and they are taking no responsibility for it. Taking advantage of unknown members of the public is the worst! You should be ashamed
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5
Outstanding Customer Service
By Derrick C on 17 July 2022 | Purchase not verified
These Guys are fantastic I flew down from Inverness to Manchester to collect my new car from them, they sorted transport from the airport to the dealership supplied refreshments on arrival, they have a great selection of cars I am delighted with my purchase give these guys a try you will not be disappointed
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5
By Anonymous on 19 June 2022 | Purchase not verified
Very friendly and helpful staff , I am happy with the car we purchased . Thank you 😊
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5
By Luke D on 31 March 2022 | Purchase not verified
Spot on service any issues I had they rectified immediately. Very happy would reccommend
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5
5 Star rating
By Kodjo K on 22 March 2022 | Purchase not verified
Very and extremely honest service. I was assisted by Matthew for my purchase and service. He was very passionate,enthusiastic about the cars, attentive to my preferences... I finally decided to Good for a Audi excellent drive...Keep the great Job Matthew!!!
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5
By Anonymous on 11 February 2022 | Purchase not verified
Absolutely fantastic service. Matthew went above and beyond on valeting and making sure everything was correct. Also a very smooth and fast transactions to complete on our fantastic car!