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Customer reviews of Blackline Motors

At Blackline Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Blackline Motors

Blackline Motors
5
4.6

All 272 customer reviews

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  • 5

    5 Star rating

    By Kodjo K on 22 March 2022 | Purchase not verified

    Very and extremely honest service. I was assisted by Matthew for my purchase and service. He was very passionate,enthusiastic about the cars, attentive to my preferences... I finally decided to Good for a Audi excellent drive...Keep the great Job Matthew!!!


  • 5

    By Anonymous on 11 February 2022 | Purchase not verified

    Absolutely fantastic service. Matthew went above and beyond on valeting and making sure everything was correct. Also a very smooth and fast transactions to complete on our fantastic car!

    Reply from Blackline Motors on 05/04/22

    Hi, Thank you for posting your positive review. At BM we value your time and always strive to provide fast and efficient service to all our customers. We wish you well in your new car and hope to see you again in the future. Many Thanks!


  • 5

    Great Company and Great Service

    By Chris W on 09 February 2022 | Purchase not verified

    Great Customer Service, Jo is very helpful with my purchase, will use again :)


  • 5

    By Nick U on 19 November 2021 | Purchase not verified

    I bought a beautiful BMW from Blackline Motors. When I got it home, it developed some problems. (rear drive shaft) I phoned them to explain the situation and they told me not to worry and get it fixed - with them footing the bill. No quibbling; no fuss. Brilliant.

    Reply from Blackline Motors on 05/04/22

    Hi, Thank you for taking a moment to share your experience at BM. We’re proud to deliver great value to our customers, we’re delighted to hear that we delivered excellent customer service and you are happy with your car after the BM Team guided you. We hope you’ll visit us again in the future!


  • 5

    By Jamie D on 04 November 2021 | Purchase not verified

    Top set of lads. Needed a car urgently, found one at Blackline and within a phone call and a days wait it was all sorted. Picked it up today, spent 15 minutes doing paperwork and had a good drive back to Sheffield. Can’t fault them at all.


  • 5

    Nice car, Good dealership.

    By George T on 04 November 2021 | Purchase not verified

    Enquired about a car at 8pm the night before and collected it dinner time the next day. It was priced fairly and in good overall condition. It needed a glow plug replaced which was arranged with my local garage and Blackline covered the costs. Communication was really good, and all the paperwork was completely quickly. Based on my experience so far, I would buy again.


  • 5

    By Anonymous on 15 October 2021 | Purchase not verified

    Superb service with international team .Nice and clear explained how things work Delivered car to home save and on time.Thanks


  • 5

    First class service, easy to deal with, top customer service

    By John B on 16 September 2021 | Purchase not verified

    Bought a BMW touring from Joe and the boys at Blackline. 100% quality service from the team. Had a minor fault with the A/C but no problem they sorted it no problem Great communication from the minute I took the test drive Highly recommended, would definitely buy from Blackline Motors again


  • 5

    Professional, friendly, easy

    By Ellie-Mae F on 10 June 2021 | Purchase not verified

    I bought my first car from blackline motors, Matthew is a brilliant salesman, he wasn't too "pushy" and allowed time to check over the car and come to a decision. I received the car same day delivery and it was in pristine condition. If I am to buy a car again I would go back here! Brilliant and professional service with a smile :)


  • 5

    Very pleased

    By Mohammed A on 25 May 2021 | Purchase not verified

    Very friendly, easy to arrange a test drive, all the checks were done, very transparent and good service.


Blackline Motors